tag:blogger.com,1999:blog-8132273.post6223608834114937324..comments2023-05-01T11:44:04.490-03:00Comments on D for Disorientation: DisservicePablohttp://www.blogger.com/profile/08296074005654785159noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8132273.post-54156247096512792962007-05-14T22:06:00.000-03:002007-05-14T22:06:00.000-03:00Pablo –I know that dealing with Telecom can be fru...Pablo –<BR/><BR/>I know that dealing with Telecom can be frustrating, having done so myself regarding a DSL connection in BsAs. I had a failing modem (they seem to distribute really crappy ones), and a failing line filter at various times.<BR/><BR/>I don’t know whether Telecom does remote diagnostics, but at least it’s technically possible. In the US when I’ve had speeds problems with my DSL connection on a couple of occasions, I’ve been able to email my ISP’s techs, who’ve been able to look at my connection remotely (as long as the modem was plugged in). On both occasions a software glitch had downgraded me to a lower speed tier, so just a simple adjustment was required.<BR/><BR/>On another occasion I started getting erratic speeds that were caused by failing line filter. If the latter is the problem in your case, you might try disconnecting all telephone extensions (and their filters), and retrying a speed test. <BR/><BR/>JohnSFOhttps://www.blogger.com/profile/04846379168854781828noreply@blogger.com